Several thousand local government IT jobs were created over the past few
years to cope with the push to get local authority services online.
But the recruitment frenzy came to an abrupt end after the government
deadline requiring all council services to be available on the web was reached.
The 2005 deadline brought the end of additional central government funding.
Local authorities have been laying off consultants and contract staff ever
since, while imposing a recruitment freeze at all other staff levels.
Councils employed 29,000 IT staff in 2007, according to
local authority user group
Society of IT Management (Socitm).
About three-quarters were deployed in central IT departments, 15 per cent in
other departments, such as education or social services, and eight per cent were
employed through consultancies or contracted services.
When the private sector is doing well, public sector employers usually find
it more difficult to recruit and retain staff. But the opposite is also true,
and the public sector boom of recent years coincided with a period of
retrenchment in the IT industry.
As the IT sector has become more buoyant over the past 12 to 18 months, local
authorities are starting to report a growing problem of skills shortages. As
many as half of all councils reported such shortages in Socitm’s annual salary
survey for 2006.
And the fact that IT positions in the public sector pay less than in private
industry does not help when trying to fill the recruitment gap.
The 2007 survey also found that on average local government IT directors earn
only about two-thirds of what their industry counterparts are paid.
For an IT manager the public sector salary is 85 per cent of the industry
average, while the figure for a team leader is 71 per cent.
Day rates vary for each region; for example, comparisons show salaries for
lower grades are typically 80 to 90 per cent of private sector salaries.
Overall wages are rising more slowly than in recent years. They were up by
3.6 per cent in the year to May 2007, compared with 5.5 per cent in 2002.
Bonus payments are becoming more common, with 9.4 per cent of employees
receiving bonuses in 2007, compared with 2.5 per cent in the past five years.
Such bonuses are just another factor employees must consider when reviewing a
whole job package rather then simply focusing on salary.
IT professionals must also examine the benefits when switching to local
government. Even when public sector salaries are lower than elsewhere, the
overall package including pensions and opportunities for flexible working is
generally very attractive.
Local government’s commitment to training and development is another reason
why the public sector can be a good option for IT professionals wanting to
further their careers.
The 2000 government initiative to get local authorities online has provided
many rewarding opportunities for technology workers. And the drive to get 100
per cent of council services online by December 2005 created the funding for a
very wide range of projects.
With the successful implementation of the government’s online programme, the
emphasis has turned to efficiency, with IT as a principal facilitator.
There is growing recognition in the public sector of how IT programmes can
improve services and increase efficiency.
With some very hard targets already set for efficiency, and much tighter
financial settlements expected in the wake of the Comprehensive Spending Review,
there is a major opportunity for IT to really show what it can deliver for local
government.
However, this opportunity is also a challenge, and there are fears in some
quarters that expectations of efficiency gains are too high. Factors beyond the
control of IT managers can sometimes cause technology programmes to deliver less
than was promised.
If local authority IT leaders wish to exploit the increasingly critical role
of IT as a means to claim a seat at the top table, they will need to raise their
heads from the task of delivering day-to-day services and demonstrate their
ability to harness technology to fulfil what the business needs.
This will involve developing the communication skills needed to persuade
their business colleagues of the strategic potential of IT.
Stewart Jackson is programme manager for membership services at
Socitm
Five good reasons to work in local government
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