In the last quarter of the year, IT services revenue increased 22 per cent to
£1,214m, broadband sales rose 44 per cent to £421m, and mobility revenue was up
41 per cent to £82m. Traditional revenue fell five per cent over the full year.
New wave businesses now account for about one third of the company’s sales.
‘These results provide further evidence that our strategy of embracing change
is working,’ said chief executive Ben Verwaayen.
‘BT has changed significantly from four years ago, and the transformation is
accelerating.’
But Mike Cansfield, head of telecoms strategy at analyst
Ovum, says the firm needs to improve its
mobile business to take advantage of the major trends in the market.
‘As good as it is to generate new revenues to replace the declining
traditional calls and lines business, there must be questions regarding BT’s
long-term strategy,’ he said. ‘The lack of a mobile business is a significant
inhibitor to how far the business can grow in the long term.’
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