The technology department has traditionally been the heart of innovation
within a business; new processes and systems are created by IT experts and
trickled down to users as required.
However, over the past year or so the game has changed. UK chief information
officers (CIOs) now face pressures from a number of significant directions: the
finance department, the firm’s line-of business managers and the fast-developing
Asian economies.
The financial director demands tight fiscal prudence and more IT leaders are
choosing to outsource in-house technology operations.
At the same time, users need on-demand innovation, with CIOs required to
create an agile technology process where the technology team listens to the
business, rather than the other way round.
Finally, innovation in the UK is being challenged by the up-and-coming
technology presence of China and India.
This month’s cover story looks at how IT leaders can build the organisation
in the face of increasing fiscal prudence, fast-changing user requirements, and
global research and development.
The good news suggests UK and other EU member states are showing signs of
fighting back against the tidal wave of innovation and patenting in Asia.
At 9.1 per cent, the UK had the highest rate of growth in Europe for
international patent filings last year, according to the
World Intellectual Property
Organisation.
There is, however, much work to be done. Research from consultant Capgemini
shows two thirds of CIOs believe IT is critical to business innovation, but only
one out of four technology leaders felt their IT function is actually driving
business innovation.
The survey suggests there is a risk IT departments will be spectators, rather
than participants in the innovation-led evolution.
CIOs need to assert their presence and demonstrate how technology leadership
through best practice and operational excellence is crucial to business
innovation.
Also IT leaders will need to embrace social approaches to innovation because
six out of ten new collaboration-related IT projects will incorporate suppliers,
partners and customers by 2009, says
analyst Gartner.
Creating a dominant but collaborative position on innovation will be no easy
task. But the rewards for taking a strong stance are likely to be plentiful.
Read the Computing Business blog.
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http://knowledge.computing.co.uk
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