Our panel of IT leaders provide their opinions and ideas on major issues
affecting technology in business. This month, we take a special feature-length
look at the future of IT skills.
Is it the end of computer science? UK companies can now pick up IT
services cheaper overseas so where does this leave graduates with a surfeit of
technology skills? Should UK students stop studying computer science and
concentrate on business? Contemporary technology management, after all, needs
students to understand financial processes.
Computer science underpins many aspects of innovation, research and
development. Many UK universities run leading computer science courses,
producing technical specialists that have a vital role to play in the future
success of the UK.
At the same time, the impact of globalisation means there is a growing demand
for business-oriented, customer-focused IT professionals that understand how to
make the most of technology for business success. It is not a simple choice
between computer science or business. Today’s IT professional increasingly
requires business skills as well as leading-edge technical skills.
The success of the Information
Technology Management in Business (ITMB) degree, which combines technical
skills with project management, business and communications expertise,
demonstrates that there is a clear demand for such a blend of skills among
employers, universities and students. Applicant numbers for a place on an ITMB
degree this year were up to four times that for traditional IT degrees; and
about 30 per cent of students on the courses are women, compared with just 17
per cent for more traditional IT degrees.
There is a further issue, in that it is not always clear to employers what
skills and knowledge new graduates bring from their degree course. Through the
Catalyst programme, we will be working with employers and universities to ensure
employers understand what capabilities graduates develop from different types of
IT-related degree courses. We will also be encouraging curriculum development in
areas of industry growth.
Karen Price, chief executive, e-Skills UK
I have been at the forefront of driving the agenda that says: “There is no
such thing as an IT project, only business change projects enabled by new
technology systems.” That said, the importance of computer science is
undiminished.
We still need to develop full engineering approaches to software development,
drawing on formal methods, in order to transform quality and reliability. The
aim must be to draw together the best of science and engineering, within a
rigorous discipline of computer science, and to link this to best practice in
investment in people and process.
Such an investment provides a holistic approach to properly scoped and
budgeted business change. We will not solve our productivity gap in the
deployment of IT systems if we fail to attract the coming generation of computer
scientists and fail to resource their continued training and development.
Professor Jim Norton, senior policy adviser, Institute of
Directors and Chairman, IET IT Sector Panel
UK students should understand the kind of organisation they are keen to work
for and carefully consider whether opting for a pure computer science course
will make them appealing to such an employer or whether they are effectively
restricting their future employment options and earning potential.
IT leaders participating in The Corporate IT
Forum are increasingly looking to employ people who are business people
first and technology people second. There will always be a need for the deep
technical knowledge, but we are seeing CIOs making more use of outsourced and
offshore suppliers. The high demand area is for people with business-based
skills who understand the commercial application of IT.
Ollie Ross, head of research, The Corporate IT
Forum
Computer science drop-out rates and a decline in student in-take should raise
a big red flag for businesses and universities. The issue is one of perception.
Technology commoditisation and the rise of offshoring cause potential graduates
to view a career in IT as neither stable nor lucrative especially the sort of
IT that most computer science courses currently teach.
Universities have a responsibility to make the subject matter more compelling
and aligned to business requirements. Good technology management increasingly
calls for business acumen that spans communication, financial and strategic
skills as well as providing a strong technology component in the mix.
Euan Davis, senior analyst, Forrester Research
For many years, the parallel message for CIOs has been to improve their
business knowledge and relationships with internal stakeholders, while
selectively sourcing to external suppliers. This has provided many skills
challenges for organisations, particularly those that were previously
inward-facing.
Most organisations have taken on board the need to build business analysis
and account management skills. Although these skills remain scarce at the top
levels, there is a greater focus on business change as represented in
SFIA (Skills Framework for the Information
Age) and new degree courses.
A further skills shortage has been on the technical side in specifying and
managing the programming work of offshore staff. Many organisations have found
to their cost that a high degree of detail is needed and that it is important to
quality assure the outputs. There is a real risk that the UK loses its technical
skills at the same time as overseas costs increase, resulting in both management
and cost disadvantages.
Dr Sharm Manwani, Henley Management College
n Modern managers do need to know about wider issues, such as the green
agenda, finance, and risk management, But people will ignore IT knowledge itself
at their peril. IT today is more sophisticated than ever before, especially in
relation to communications and someone somewhere needs to make sense of it.
At Aston University, we are running
many increasingly popular computer science degrees, and we have absolutely no
problems finding our graduates employment after our courses. Many of the
graduates become successful IT directors, and they have a very significant
contribution to make to our society.
If anything. any management development programmes such as MBAs for budding
managers should ensure IT is at the core of their thinking. Sorry, the idea of
IT directors with no knowledge of technology is as daft as finance directors
with no understanding of accounting practice.
Fahri Zihni, ICT director, Aston University
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