This month, Best Practice - Accountancy Age's monthly supplement for smaller practices and their clients - meets Rabjohns' managing partner, Ian Smith.

Ian has revitalised the Worcester-based accountancy firm by making the most of the firm's strong local roots. In a case study, Tim Whitworth, FD at Morgan Motor Companies, explains how Rabjohns' size ensured he can be sure that everyone at the firm works on his company's behalf. He says he also trusts Smith's ability to spot talent in young people.

Elsewhere, we look at how the credit crunch is affecting businesses in your region, how not to let the IT department befuddle you with terminology, how to stop the Big Four gobbling up your staff and why keeping your staff happy is a key to survival.

And in our advice section, we take on VirtualGym TV, Richard Davis' fitness firm and much, much more.

Enjoy the September issue - and our website.

This month's articles:

Editor’s comment: future shock

Profile: Ian Smith, managing partner at Rabjohns

• Business adviser section:

Ask the experts: VirtualGymTV - fit for business

What the experts say: VirtualGym TV

Q&A: FRSSE

SMEs: recover what you are owed

Legal briefing: Carbon Reduction Commitment 2009

People: engaging your employees

Technology: web security - caught in the web?

Technology: understanding the geek jargon

Tax: ease the stress of an enquiry

Employment: redundancy - handle with care

Fleet management: work vehicles responsibility

Pay schemes: happy holidays

Outsider: the entrepreneurial mind with Rachel Bridge

Business moneyfacts: Financial comparisons of products for your clients

• Practice manager section:

Insider: keep focus

Regional focus: regions in the credit crunch

Retaining staff: reeling in the talent

Horror stories: house of cards