This month, Best Practice - Accountancy Age's monthly supplement for smaller practices and their clients - meets PEM's high-flying aviation specialist, Chris Walklett.

Walklett, who's career at PEM has really taken off, explains why it pays to remain grounded in these turbulent times. In a case study, Pete Allwood, director of operations at P3 Aviation, tells us how PEM was the only firm to understand the complexities of P3's business and could provide planning and advice for the future.

Elsewhere, we tell you how to stand up to office bullies, how switching banks needn't be a painful process for clients; we give you tips on managing your connections and increase revenue streams; and explain how a paperless office is only a click away .

And in our advice section, we take on Article 10, presentation design company and much, much more.

Enjoy the June issue - and our website.

This month's articles:

Editor’s comment: surviving a horror show

Profile: Chris Walklett, aviation specialist and PEM partner

• Business adviser section:

Ask the experts: presentation design for the future - Article 10

What the experts say: Article 10

Q&A: keeping a watch on your business' finances while abroad

Best deals on banking services: switch in time

Legal Q&A: UK immigration rules and work permits

Bullying and harassment in the office: enough is enough

Employee assessment: get a skilled workforce

Technology: make that paperless office a reality

Franchises: name of the game

Fraud: look out for the warning signs

Outsider: the entrepreneurial mind with Ken Blanchard

Business moneyfacts: Financial comparisons of products for your clients

• Practice manager section:

Insider: what do your clients think?

Web seminar: riding out the credit crunch

Networking: keep in touch

Horror stories: can you keep a secret?