Article
10 of the European Convention for Human Rights guarantees our freedom to
hold and communicate opinions and ideas. And it is the inspiration behind an
ambitious presentation design company that has set its sights on growing through
diversification into other related services.
Co-founders Lyndon Nicholson and Dale Smith launched
Article 10, based in
London’s Old Street, in 2004. Turnover leapt to £500k over the following three
years, and is set to hit £1.1m this year.
‘If you had asked me six months ago how I would describe the business, I
would have said we were, first and foremost, a presentations design agency, from
doing quite basic
PowerPoint
work through to doing more advanced animated presentations, incorporating video
production,’ Nicholson explains. Clients include blue-chip names such as BP,
Unilever and L’Oreal.
‘We were able to do this because we had a very niche offering,’ he says,
adding that the company has been able to build good relationships with very
senior people in its client companies. ‘But then we found we were being asked to
do more things by more people because we were a trusted supplier,’ he says.
They were asked to help design new brands, launch communications plans and to
take their presentation work ‘to the big screen’, leading to conferences and
events.
Nicholson and Smith did not have the skills required to fulfil these requests
for additional services, so employed high-level executives to build these sides
of the business.
They have now brought on board three specialists one to help with strategic
media, offering end-to-end online advertising, another to provide strategic
input into their integrated marketing division, taking a step back from de
liverables to address clients’ communications challenges, and a third with
events management expertise.
Nicholson believes there are real synergies to be found between the various
strands of the group. ‘We have set up three new businesses that can have the
same focus as the presentation business, but can also feed back into that
business,’ he explains.
As the business has grown, so has the head count. Just 18 months ago, there
were five staff, now there are 19, which, in itself, presents challenges for the
founders. ‘We don’t need an HR manager, but it takes up a lot of our time,’
Nicholson says.
The same can also be said for their financial operations, which again can be
very time consuming. They have taken on a marketing manager, removing an
additional headache. IT support has been outsourced. ‘This used to be a big
issue for us, especially when you consider what we do,’ says Nicholson.
Looking to the future, acquisitions of other agencies could be a possibility,
though probably not in the next 12 to 18 months. The strategy would be to get
the group to a size where the founders would then be able to look for a sale of
the group in, say, five years’ time.
In terms of financing, the company does not have any overdrafts or loans. ‘We
started the business with our own cash in 2004 and have kept it that way since.
However, it will be difficult to keep it that way as the business grows,’
Nicholson acknowledges.
He is also mindful of the potential impact of a slowdown in the economy.
However, he feels relatively insulated from this as the company has cash in the
bank and, perhaps more importantly, he believes they offer services that are
used when the economy worsens. Also, by diversifying, he believes that if one
area does go quiet, the other parts of the business will be able to protect it.
So as the business grows, Nicholson has recognised the need for careful
management of cashflow and people and the need to ensure that the growth does
not get out of control. But if he is successful, Nicholson should be able to
realise his investment in the next five years.
The main challenges:
Click here to read what our experts from
HSBC think Lyndon and Dale should do to move on
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