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Risky Business

A blog by Martin Williams, external affairs spokesman of Graydon UK, focusing on business risks - from fraud to late payment. Martin has has spent the last 35 years in the credit information industry, and has been with Graydon UK, one of the top five commercial credit agencies in the UK, for the last 20. Apart from his PR duties, he teaches credit analysis to risk professionals and helps educate SMEs on the importance of maintaining a good credit rating. Martin is a Fellow of the Institute of Credit Management and is a sitting member of the Institute's Think Tank. He was also honoured by Credit Today, after being included on their Credit 100 list of people who have had the greatest impact in the credit industry during 2008, 2009 and 2010.

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Where's Big Business Corporate Social Responsibility?

31 Mar 2008

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I read another critical article in the FT at the weekend about Alliance Boots extending its payment terms to suppliers to 75 days from the end of month invoice date, thus squeezing the cash flow of countless numbers of smaller British businesses.

Alliance Boots and other large corporations publish an awful lot about their Corporate Social Responsibilty policies, and what they do to make the world a better place. Boots for instance talks on its CSR website about  its belief that it has an "enormously valuable role to play in promoting the health of our nation", and also believes in treating its customers "fairly".

So are suppliers not important stakeholders in the Boots business? Why no mention that they, like customers, should be treated fairly?  Does anyone think about the social and economic impact of not paying suppliers on terms that they can live with? Does big business worry about smaller companies going to the wall with cash flow difficulties, or the fact that business people who run small businesses will suffer stress and anxiety as a result of their actions?

If they do worry, there is no evidence of it unfortunately... which means that business credit squeeze anger amongst the SME community will continue to grow I'm afraid.

 

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