A blog by Martin Williams, external affairs spokesman of Graydon UK, focusing on business risks - from fraud to late payment. Martin has has spent the last 35 years in the credit information industry, and has been with Graydon UK, one of the top five commercial credit agencies in the UK, for the last 20. Apart from his PR duties, he teaches credit analysis to risk professionals and helps educate SMEs on the importance of maintaining a good credit rating. Martin is a Fellow of the Institute of Credit Management and is a sitting member of the Institute's Think Tank. He was also honoured by Credit Today, after being included on their Credit 100 list of people who have had the greatest impact in the credit industry during 2008, 2009 and 2010.
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06 May 2008
Research in the credit arena continues to point to the fact that SMEs should be doing more to protect themselves from bad debt, and protracted payments from customers. I read some research over the weekend suggesting that 50% of SMEs continued to deliver goods on credit terms to debtors when unpaid debts were already over 90 days old. Secondly, only 3% of the respondents in this study said they turned to a debt collection agency for help, but when they did, debts were already on average 11 months old. The interesting aspect of this research was that it was looking into trade supplier habits involving companies that had gone bust leaving those suppliers with write offs. Once again, it looks as if there is an imbalance between SME enthusiasm for chasing sales revenue, and unwillingness or lack of expertise in making sure those sales are paid for.
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