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Risky Business

A blog by Martin Williams, external affairs spokesman of Graydon UK, focusing on business risks - from fraud to late payment. Martin has has spent the last 35 years in the credit information industry, and has been with Graydon UK, one of the top five commercial credit agencies in the UK, for the last 20. Apart from his PR duties, he teaches credit analysis to risk professionals and helps educate SMEs on the importance of maintaining a good credit rating. Martin is a Fellow of the Institute of Credit Management and is a sitting member of the Institute's Think Tank. He was also honoured by Credit Today, after being included on their Credit 100 list of people who have had the greatest impact in the credit industry during 2008, 2009 and 2010.

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Anxious credit insurers in the spotlight for pulling cover

13 Nov 2008

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It's happened in the past, and it's happening again......credit insurance policyholders are beginning to criticise the insurers for "taking down their umbrellas when it starts to rain". In other words, as the economy takes a distinct turn for the worse, insurers are pulling cover on their policyholder clients, leaving them exposed to risk.

JJB Sports and DSG, owners of PC World and Currys, are two of the biggest companies that the credit insurers are reducing their exposure on. Suppliers to these groups will now have to take on the risk of bad debt themselves.

Is the criticism fair? It's easy to see the situation from both sides of the debate. On the one hand, credit insurers are experiencing a significant upsurge in claims, as the number of insolvencies rise dramatically. Clearly, like most analysts, they're looking ahead, and seeing that the situation will get worse before it gets better. On the policyholder side of the argument, they've paid a premium for insurance cover, and now they're seeing that protection being eroded at a time when they need it the most.

The CEO of Euler Hermes, one of the leading credit insurers said the other day that "this is the perfect storm". Everything has gone wrong at the same time". Worrying words indeed. Companies out there in the real economy are going to find life tough in the months ahead, that's for sure. They're are going to have to find a way of surviving without easy access to finance from banks, less protection form credit insurers, and extra pressure from clients not prepared to pay for goods on time. A classic case of "when it rains, it pours, methinks"!

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Visitor comments

I recently blogged that the large credit insurance agencies were failing to under write credit on new accounts and also not increasing limits

When times are good they take your premium the very reason companies take out this expensive cover is to secure their companies against any financial loss in adverse situations. This reluctance to cover companies will affect companies long term.

This morning it has been reported that cover has been withdrawn on GM, Ford and Woolworths if this proves to be the case Fred Bloggs & Co. have no chance.

Credit agencies should be looking to increase premiums in sectors were they have incurred big hits rather than a global refusal which could ultimately drive us into depression and not recession!!.

Posted by: Olwen Langford , 14 Nov 2008

In answer to Olwen's comment, credit insurers ARE looking to increase premiums.......as well as pulling cover where they see big exposure to risk.The FT was reporting this morning that Turnround specialists were criticising credit insurers for making their jobs more difficult in this climate.Credit insurers, similar to my type of company Graydon UK (a credit reference agency) have a real obligation to be fair and consistent though; If we remove ratings/ remove insurance cover, believing that a subject company is too risky, our actions could help bring that subject company into financial difficulty.The phrase "self fulfilling prophecy" then comes to mind.

Posted by: martin williams , 17 Nov 2008

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