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Risky Business

A blog by Martin Williams, external affairs spokesman of Graydon UK, focusing on business risks - from fraud to late payment. Martin has has spent the last 35 years in the credit information industry, and has been with Graydon UK, one of the top five commercial credit agencies in the UK, for the last 20. Apart from his PR duties, he teaches credit analysis to risk professionals and helps educate SMEs on the importance of maintaining a good credit rating. Martin is a Fellow of the Institute of Credit Management and is a sitting member of the Institute's Think Tank. He was also honoured by Credit Today, after being included on their Credit 100 list of people who have had the greatest impact in the credit industry during 2008, 2009 and 2010.

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SMES demand more transparency from rating agencies

02 Mar 2010

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Throughout the economic downturn, banks, credit insurers and trade suppliers have all complained about having to make risk decisions based upon "out of date" statutory financial information from Companies House. The demand has grown for organisations to open up their monthly management accounts if they want to gain access to credit and finance.
SME business owners, unsurprisingly, have not greeted this type of request for greater financial transparency with a lot of unbridled enthusiasm. SMEs are traditionally very wary about imparting information of this nature to anyone outside their organisations. One of the problems is that many SMEs don't understand how credit granters come to their decisions even when they do open up their books to gain more credit. I know of many instances where companies have submitted monthly accounts to prospective trade suppliers that they think are pretty good- only to be refused credit "because the figures didn't pass our credit score test". In short, SMEs don't understand, and therefore don't trust, credit scores produced by credit agencies or trade suppliers.
Recent research conducted by Graydon and the Forum of Private Business revealed that SMEs are taking the view that if credit agencies became a little bit more transparent about how they produced their credit scores, maybe they would reciprocate by opening up their management accounts. This seemed like a fair swap to me. So, I got in touch with the other major credit agencies in the country in order to produce an illustrative guide to how we credit rate businesses. Click here to see it. It's a first!!!

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Visitor comments

Martin,

Thank you. I found this to be very interesting and helpful. I was surprised that slow payment was so low in the list.

I have always provided insurers with up to date management figures but it did not prevent our suppliers being stripped of cover in Oct 2008 despite our improved trading performance.

Therefore I found many of the comments made by credit insurers in the aftermath to be rather hollow.

It will take some time for trust to be restored. I won't make any jokes about umbrellas but I see the sun is shining today!

Posted by: Eddie Mackin , 09 Mar 2010

Good point Eddie, but please remember that credit agencies and insurers do things differently. CRAs throughout this recession have continued to credit assess companies on a case by case basis. Graydon certainly has. The suspicion was that some credit insurers looked at their claims from certain industry sectors and removed or reduced cover on an industry basis, no matter what individual company accounts looked like.

Posted by: martin williams , 09 Mar 2010

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