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HMRC low morale threatens tax crackdown say MPs

by David Jetuah

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09 Mar 2010

Team spirit at HMRevenue & Customs is so low that government plans to tackle aggressive tax avoidance are under threat, according to a report today by the Treasury select committee.

The cross-party panel said the morale situation was "dire" and "deeply troubling."

The criticisms come as an unknown number of HMRC staff are currently on the second day of a 48-hour walkout in protest of changes to redundancy pay.

"We are deeply concerned about employee engagement at HMRC and its effect on
performance. We accept that the relatively new senior management team is aware of the issue, and takes its implications seriously," the Treasury committee said.

"Nonetheless, we are deeply troubled by the apparent absence of any detailed plan to ameliorate the situation."

Further reading:

Read the Treasury report here

Visitor comments Add your comment

HMRC morale is low? What about ours???

So HMRC staff are experiencing low morale - big whoop. What about us accountants who have to deal with their bureaucratic garbage and then have to put up with angry clients? I wish they could come and be on our side of the fence for a day - then they'd experience low morale. Dealing with HMRC is like banging your head against a brick wall.

Posted by: W A Jones, 09 Mar 2010 | 00:00

Low Morale?

The low morale is the product of weak leadership and a culture of amaterism and failure that pervades the civil service not just HMRC. A far more effective job could be done at lower cost if the whole kit and caboodle were outsourced so that Sir Humphrey and his "career" civil servants had look-in any more.

Posted by: Peter, Chesterfield, 09 Mar 2010 | 00:00

Low Moral - I agree and feel sorry for them...

How much does an MP get at the end of a term of office to relocate from thier second home ? (Cost saving on May 6th - can the uplift in property value and internal perks be repaid to the government as well please)

How much does the average person receive in redundancy payments - and not just those lucky enough to work for BIG companies?

What happens to the average persons pension when they loose thier job ?

Low moral I fully understand and appreciate thier plight... after all they are going to have to come and work in Private Sector, lower pay, no ring fenced pension, at best £384 per years service if they are redundant, longer hours, wouldn't you have a low moral faced with this prospect.

Want to help the economy... stop tax so we can repay our mortgages and go on a spending spree !

Posted by: ashley smith, 11 Mar 2010 | 00:00

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