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HMRC warns on tax code errors

by Paul Grant

More from this author

16 Apr 2010

HMRC has admitted that the recent introduction of the National Insurance and PAYE Service may have resulted in some employees being on the wrong tax code.

The taxman is urging employees to check their April payslips to ensure they are paying the correct amount of tax. It is possible that the may not have been sent the same PAYE code number as the one sent to their employer or pension provider.

Employees are warned to look out for any unexpected a changes to the amount they are paid and to phone HMRC is they believe there is a problem.

Visitor comments Add your comment

Some or all

Is the word some spin for nearly all. Now there's a mistake within a mistake.

Is this the same person doing all this or do HMRC have a whole factory of malfunctioning robots.

Posted by: Spike, 16 Apr 2010 | 00:00

What is wrong with HMRC?

How is it possible to send out two different codes for the same person? And if it is possible, what is the point of the confirmation code sent to the person concerned - since it clearly would not be confirming anything.

I think there is something going wrong at HMRC. They alleged both my wife and myself had failed to submit tax returns in January despite the successful on-line submission log I was holding for both of us. They backed down as soon as I sent them a copy. Unfortunately I forgot to bill them for the stamp.

Posted by: Duncan, 16 Apr 2010 | 00:00

Fine mess

So the Revenue are making serious errors that must be considered reckless. What is their new penalty for such action by tax payers?

Perhaps we can have the 70% fine as a rebate for all those affected please.

Pigs may fly first.

Posted by: John, 16 Apr 2010 | 00:00

HMRC trying it on

I received a coding notice on 8 March dated 14 January!!! It was wrong - they have reduced code to account for savings interest, stating that I am a higher rate tax payer. I am not a higher rate payer. I wrote back straight away but no reply 5 weeks later. I suspect others have similar problems - a try on perhaps to reduce government debt? perhaps HMRC think they will get away with it if some people don't notice error.

Posted by: Bob, 17 Apr 2010 | 00:00

Incorrect Coding notices

My tax code includes "payments on account" which is presumably to do with a business which ceased in 2008 and for which all tax has been paid. My partner has a deduction to her code for "interest received which has not had tax deducted" she has no such accounts. Letters about both of these sent weeks ago remain unanswered. Just how many tax codes are wrong in reality because many people don't understand them and will just accept them.

Posted by: Allan Keating, 23 Apr 2010 | 00:00

HMRC sinking!!

I received my salary advice today and found that almost 40% of whole amount had been deducted in tax!!

- phoned HMRC several times - went through usual "press button " options and was told that I was in a queue - after minute or so voice said refer to website "goodbye" and terminated the call - Guess what - website referred me back to same phone number - with same message!! - What a Merrygoround - and we have idiot potiticians of all parties wanting to cut public spendind further!! When will they get the message that they're Stuffed!!!!

Posted by: alan welham, 24 Apr 2010 | 00:00

Tax Code farce

I received a new tax code on 16th March - it was dated 10th January and it was incorrect. I managed, after a 15 minute wait, to get through on the phone. I had to explaoin to the ****** idiot on the other end how to reduce my code in respect of income in excess of the earnings limit - where do they find these people?

Posted by: Ken Green, 30 Apr 2010 | 00:00

Tax code Farce

I recieved my PAY Slip and P60 and found that they just changed my Tax code to D0 which on speaking to my company accountant means I have no allowances and on an emergency tax code...I just think this is bizzare> I know there's govt. deficit and everything but common, what's going on here!!!

Posted by: Zzzz, 03 May 2010 | 00:00

Well tomorrow is election day...

if you don't like the way the public servcies are being run tomorrow is your chance to say so.

Sadly my preferred dream ticket of Thatcher/ Tebbit is not on the ballot!

Posted by: Winston Smith, 05 May 2010 | 00:00

paye tax change

My small £200 a month pension from Pru was not taxed but they have now taken a third away because of tax code change.

Posted by: Christine Furze, 06 May 2010 | 00:00

It is your fault!

This problem happened to me and I rang as suggested. Don't expect an apology: you will not get one. The person pretended not to know anything about it, sounded bored and disinterested and treated me as a potential criminal, demanding every detail from me, claiming not to have any information on my (civil service) pension, and implying it was my fault.

Posted by: B C Loder, 21 May 2010 | 00:00

All or Nothing

One of my clients (who is mostly self employed anyway) was allocated a tax code for one of her small jobs with PAYE income. I received notification of this - 3 times, in 3 seperate letters, sent on the same day. I make that 60p of government waste on postage, 40p on paper/ink... That £6 billion should be pretty easy to find I reckon.

Posted by: Jamie Crampton, 29 May 2010 | 00:00

Stats

HMRC concentrate more on statistics and meetings than collecting debt or providing effective customer service. Staff are expected to deliver without training. Staff who leave HMRC are not replaced with new staff, yet new work is constantly being introduced and expectation on staff to deliver is increasing. Staff at lower level are like robots. It's like being in a prision. Staff are not consulted they are sent lenghty e-mails with links and sub links and expected to digest and information regardless of their ability. Most of the staff are in a catch 22 situation. Too many changes and so much information with so little pay!! It's hard!!

Posted by: some1, 17 Jun 2010 | 00:00

Underpayment

I have just received my P800 for an underpayment relating to 2007/08. I changed my job in this year and HMRC did not take in account my previous earnings when starting with my new employer. HMRC issues the tax code and the employer enters the code on the PAYE system. Who's at fault, your quess is as good as mine! Tried to get help and phoned the number provided on P800 but the automated voice referred me to the website. The website referred me to contact HMRC. Very frustrating and no help REALLY!

Posted by: Mrs G, 31 Jan 2011 | 22:09

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