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13 Nov 2009
HMRC chief Dave Hartnett has laid down a challenge to corporates and advisers demanding they allow HMRC staff access to their most confidential systems.
The Permanent Secrertary for Tax will write to them major corporates and tax advisers asking them to commit to a charter to allow much broader secondments of staff and grant them access to more information.
Addressing an audience of the country's most eminent tax accountants at the ICAEW's annual Hardman lecture, the Permanent Secretary for Tax said he would be approaching big businesses and advisers in the next few weeks.
"It's just not enough to say you crave certainty in tax administration without investing in the people charged to deliver it: Take HMRC people on secondment," Hartnett said.
"I'm afraid I cringe when a firm or company says 'We'll take on your people, but you can't see our systems.' It's just not enough."
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Visitor comments Add your comment
I'll show you mine if........
Perhaps Mr Hartnett would care to climb down from his ivory tower for a while and see the his department from the taxpayer's side.
Mr H is more than welcome to have a look at a few of my cases and files. I would show him the client who has waited since July for his refund and has been told that he should have it by the end of January.
I would show him the file where we have waited for over twelve months for a reply from a specialist office. The reply, when it came asked for all the information already sent 18 months ago. Please can I visit the office responsible and see why?
I would like to present the twenty 2008-09 PAYE codes sent to a pensioner on £12K income with three pensions and then visit the departments where these arose.
I would like to discuss & visit the tax district that has still to deal with its June post.
I too cringe. Only for me it is when I have to explain to a client why it takes HMRC so long to deal with post and why so many mistakes arise.
Posted by: Vaughan Blake, 13 Nov 2009 | 00:00
A different take
Dave was also less than complimentary about the tax profession. http://www.rossmartin.co.uk/index.php/sme-tax-news/35-sme-tax-news/201-its-a-tax-jungle-admits-hmrcs-dave
What a pity!
Posted by: Nichola, 13 Nov 2009 | 00:00