11 Sep 2002
Pinder was summoned to resolve the difficulties facing the bureau as it attempted to clear the vetting log-jam.
The bureau is a joint venture between the Home Office and outsourcing group Capita, headed by CIPFA-trained Rod Aldridge.
The company, which stands to be paid £400m over the next ten years for the service, had anticipated that most applications would be made either by phone or over the internet, but in reality 70% were made on paper, creating a delay with inputting the information.
Capita, set up by Aldridge through a management buyout from CIPFA, said: 'Although the disclosure service is failing to deliver to the published standards, both CRB and Capita have implemented procedures to improve the level of performance.'
Pinder leads the government's online initiative.
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Briefings
By looking at the reasons supplier statements became unfashionable, and the reasons why it is different today, this paper delves into the many benefits that can be obtained by automating the process.
Having a real and true view of your organisation’s current financial position, and having the right systems and processes in place, will ensure that you can make strong choices and are ready to capitalise on opportunities
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