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30 Jan 2009
Sage, the UK's biggest accounting software supplier, has withdrawn an early version its web software product after less than a month due to security concerns.
Although Sage Live was only launched earlier this month Sage said it withdrew the product earlier this week while it addressed security problems with the software.
Sage Live is the company's first move into Internet-based -- also known as cloud computing -- which is tipped as the future of business software.
Clive Gray, head of Sage Live said: 'Security is an absolute priority for us but as with any Beta [version of a product], we do realise that there are still some issues that we need to address and our Sage Live teams are continuing to deal with these in order to improve the experience for our customers.'
'We’re passionate about getting this right for customers so while we investigate the issue we’ve decided to take the website down as a precaution.'
Meanwhile Kashflow, the online accounting software company, said it has hit a record number of monthly subscribers reflecting the growing popularity of cloud computing especially among small businesses.
As the economic downturn deepens cloud computing is growing in popularily, particularly for smaller companies who are attracted to the payment terms of the new services -- typically a monthly fee rather than a annual licence fee.
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Visitor comments Add your comment
Amateurs
As I believe has already been commented elsewhere
- there is a huge technical difference between
an online solution and an offline one.
In building our online solution we used every
bit of our experience of online banking
applications to build a robust and secure application.
I just hope users aren't scared off the
whole online concept.
Posted by: Stuart McLean, 30 Jan 2009 | 00:00
Hang on a moment...
Although at CODA we compete with Sage -
particularly our cloud computing solution
CODA 2go - let's cut Sage some slack here!
SageLive IS only in beta - an early release
where you test software to discover any issues
before putting it on full release.
They were brave in making the beta available
to all, which shows an openness that is
uncharacteristic and to be applauded.
The security issues may have been surprising,
but at least they've now been highlighted
and Sage can go away and address the problems.
That's the point of beta-testing.
Better they discover the issues now than when it's
live
in production.
We certainly shouldn't assume that SageLive is dead. I've no doubt they'll come back with a much-improved product.
Posted by: David Turner, 30 Jan 2009 | 00:00
Likely cause for problems
I agree that the online and offline applications are completely different. Producing On-Demand Web-applications requires a different set of skills, languages, and overall design approach. It is possible that the creators of the the live version may have crossed over from the offline version. I've seen software projects transition from the desktop to the Web using the same development team. The problem? The development team's background was Visual Basic, and the Web version was J2EE. The significance is that it's like growing up in with english as your first language, and writing a book in Chinese.
Vincent
Just curious. Is sage a UK only application? Or does the product compete directly with Quickbooks Online?
Vince
MHelpdesk, Service Management Software
Posted by: Vincent, 06 Apr 2009 | 00:00