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Large firm of the year: Reeves + Neylan

by Accountancy Age

18 Nov 2009

When you’re a firm that has been around for a century, it would be easy to be labelled “long in the tooth”.

Not so this year’s worthy winner of the Large Firm of the Year award, which has done nothing short of transform its business in the past decade into a truly worthy recipient of this accolade. Reeves + Neylan LLP has completely redeveloped its structure in the past ten years and revolutionised the way it works with clients.

The result is a responsive, client-focused firm that meets its clients’ diverse needs with a range of innovative and unique services. The firm, which boasts offices across the South East, has also forged successful alliances ­ both nationally and internationally ­ adding yet further clout to its proposition to clients and allowing it to win business away from the Big Four.

The firm’s specialist VAT and customs duty specialists, which have forged a niche in VAT recovery under the 8th and 15th Directives, has successfully recovered hundreds of thousands of pounds on behalf of clients including Tesco and Jessops.

The Reeves + Neylan submission was supported by an impressive raft of customer testimonials illustrating how the firm acts as a true business partner to its clients.

As one customer described the success of their working relationship: “They have
a personal services of a small local business but have the resources and skills of a
large firm. Terry Mills and his team are in tune with us and we know we are
important to them.”

TAKING ON THE BIG BOYS

The judges were impressed by the firm’s focus, its novel approach to sales and its relentless concentration on customer service.“It’s great to see a firm of this size being so competitive and taking on the Big Four head on,” the judges said.

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