Stuart Bridges: FD of Hiscox

Stuart Bridges, Hiscox

If you’ve read Aesop’s Fable number 373 ­ about the lazy grasshopper, the industrious ants and the reversal of their fortunes when summer turned to winter ­ then you may have a simple reference point from which to read the financial events of the past quarter and the fallout we’ll be seeing in the next.

You might also get a quick grasp of the strategies behind some of the companies that are not failed, failing, or about to fail in what we’re told is the most serious financial meltdown since the Great Depression. It is undeniably dull: it’s prudence, so yawn-inducing even its biggest groupie, Gordon Brown, dumped it long ago.

But what seemed so unsexy in boom time has now been transformed, in desperate times, into a rare, much desirable asset. And one that FTSE-250 listed, Bermuda-domiciled specialist insurer Hiscox seems to have made invaluable capital from, while others in the global insurance sector, such as American International Group or Dutch group Aegon (though these are life companies and Hiscox is a non-life underwriter, it would be at pains to point out), were seduced into heavy subprime investment that proved a very bad idea.

For group finance director Stuart Bridges, who celebrates a decade in that role with Hiscox next autumn, the post-mortem is simple. ‘The key is to understand what you are doing in your business. It doesn’t matter whether it’s a structured investment or whether it’s a complex underwriting risk; I should be able to understand it and if I don’t then I should go and ask and make sure I do understand it. That for me is where things have fallen down,’ he says. ‘Extra yield is always going to come at extra cost unless you’re very, very lucky.

‘It’s the same with underwriting: extra premium will come at extra risk and our business is all about managing and taking risk. Key for us is constantly being in a position to pay out claims. A little caution goes a long way.’

Hiscox investment portfolio, for an example of what it does with its own money, is at once rather traditional and a sign of the times. It is shareholder friendly: heavily skewed to long-dated T-Bills and US AAA+ bonds, it holds no BB or BBB-rated credits from Europe and is only punctuated by a few cheeky percent in US sub-investment grade corporate credits. Just 1.3% of its £300m sterling-denominated investments are high yield.

‘You’ve got to be in a position where you don’t have to sell your bonds and can hold them to maturity,’ Bridges says. ‘We absolutely stayed away from high yields where we saw no liquidity, enticing as they were, but if you look at the mark-to-market valuations causing bonds to price as they are now, most will be paid off in full.’

In mid-September the group had its credit rating upgraded from A- to A by insurance ratings agency AM Best. Bridges has refinanced the business, paying down its entire debt load debt, extending its loan facilities to £350m and its cash facilities to five-year terms, giving it valuable breathing space. ‘It is boring and dull,’ he quips. ‘But dull is good.’

It really is. In Hiscox’s operating business, the impact of downturn and its swift
response to changing conditions is evident. In the six months to June 2008, the company made more cash from doing less business as pre-tax profits of £109m came from £639m of gross premiums underwritten (GPU), led by retail growth in its UK and European markets. But by the end of September, year-on-year growth in GPU had shrunk by 8% group-wide, pulled south by a 14.3% reduction in its UK underwriting business ­ while its US business, less than three-years-old and loss-making at the beginning of the year, grew by nearly 67% in the period from GPU in June of just £13m. It now accounts for 40% of group business.

Change of heart

The changes in environment between its June results and September numbers encouraged the company to reverse its stated intention to reduce the capacity of its Lloyd’s of London syndicate to £550m and instead increase it to £750m. It will also launch a second syndicate in January 2009, with £60m from its cash haul, to write small business and technology risks for US clients.

Whereas many larger businesses in the insurance and reinsurance space have recently reported seriously shrunken profits, share valuations and dividends moving south, or emergency recapitalisations, boring old Hiscox now looks one of the most resilient players.

What’s more interesting is what Hiscox can do with this in 2009.

For Bridges, it means going hunting: ­ buying businesses and teams at very tasty prices as rivals or other relevant companies go under, or look to make quick cash in the next 12 months. Bridges isn’t naming any names, obviously. But, so far, the company has made much capital from the nose-diving fortunes of American International Group, having hired whole teams from the stricken insurance giant to bolster its US business in construction, launch a Miami-based group to serve Latin American risks, a new office in Kentucky to serve growing director and officer liability needs from small businesses and equine insurance, and add senior staff to its US terrorism, media, technology and D&O teams in Chicago and New York.

Bridges says we should expect more of the same in 2009, chiefly in Hiscox’s key High-Net-Worth, fine art, large property, kidnap and ransom, personal accident, errors in admissions policies, technology and media sectors. That’s a lot of hiring and expansion ­ but, of course, he is at pains to point out that nothing will be done with complete abandon. He is keener on teams than business acquisitions, because he believes prices are still too high.

‘We have the opportunity to buy or gain teams and we are very keen to do that in the lines of business we know and understand; the worst thing we could do is to believe suddenly we’re experts in lots of different business lines and branch out into them,’ he explains. ‘There are some businesses out there I’d like to buy, but it would mean paying a lot of goodwill, so it’s not as valuable to us as getting the teams.’ And Hiscox is a cash buyer.

Bridges doesn’t come across as a show-off. He will concede that he has ‘achieved a lot in a very short space of time’. But his chairman Robert Hiscox hasn’t been shy about what he thinks the business can do in 2009, commenting in Hiscox’s interim results this August that ‘there is no reason why the second half [of 2008] should not be good, barring the extraordinary’ and lambasting the banks for doing ‘unparalleled harm to the world economy’, while the insurance industry ‘has not been seduced by the culture of leverage.’

Well, not the ones that stuck to behaving like insurers and resisted playing speculators. Bridges grinningly admits that has meant ‘a few boring years’ - grinningly because that, he says, ‘has put us in a position where life is going to be anything but in the next few years.’
Boring, however, has not meant static. In the decade Bridges has done this job, he has become more deeply involved in strategy and has presided over the group expanding from one office in the City of London to a business spanning 13 countries. He has kept costs reined in by plumping for joint ventures with smaller, expert rivals in various geographical locations, to expand its reach.

Bermuda bound

He led Hiscox’s 2005 redomicile to Bermuda, the UK’s first listed company to do so, taking advantage of the island’s offshore tax haven status and its growing reputation as a centre for the lucrative reinsurance market due to its proximity to the US. That move marked its expansion into international business and now its US business is its growth engine, this decision looks especially fortuitous.

An engineering graduate, Bridges has worked at senior and board level across both major listed firms and privately-owned companies. Prior to joining Hiscox, he spent one year as chief executive at Lowri Beck, the energy metering services company.

He came to the insurance world with zero knowledge of that market, but a CV packed with two decades in corporate finance.

He ran financial markets groups for Arthur Andersen in London and Chicago in the 1980s, before moving onto structuring mergers and mezzanine debt for property firm Richard Ellis and three years in the mid-1990s at Henderson Investment Management.

There, he had his first crack at the FD role, where he ‘effectively’ did that job while serving as a director of a quoted property investment trust.

Analysts rate Hiscox’s stock a ‘hold’ ­ rare right now and a satisfying mark of quality ­ following its half-year 2008 results. The company was lauded for having one of the most diversified business models in its field, as well as one of the least leveraged balance sheets. Numis Securities says it expects to revise its full-year 2008 EPS forecast upwards by around 10%, while UBS analysts say they are comforted that Hiscox is unlikely to be forced into a bond sale since it has secured its funding position into at least 2013.

We know now that the leading western economies are in recession, but Hiscox is ready to profit from disaster. ‘We are in a great position because we kept our powder dry on the capital and we were very sensible on that. We’ve built a very good, well-diversified business with a mix of retail and corporate business that a lot of people really quite like the model of now,’ he muses.

‘We’ve suddenly got an opportunity in front of us, with the dislocation in our market, to go forward. At the minute the future really does look quite exceptional.’

This is an abridged version of an article that appeared the December issue of Financial Director

Outside interests

Outside the company, Bridges has been an active member of his peer group. He sat on the Financial Reporting Council’s review group on the Turnbull Guidance on Internal Control and is seven months into a chairmanship of the ICAEW’s Business Advisory Board, the Institute’s lobbying force. He is currently helping the Association of British Insurers’ financial regulation and tax committee straighten up the UK version of Insolvency II rules, the capital adequacy and governance guidelines for insurers in Europe, for use by their British counterparts.

‘It’s fascinating being on the ICAEW business advisory board because you learn so much,’ Bridges says. ‘I think the Institute does a fantastic job on the lobbying work it does, especially on technical issues - but I think almost nobody can see it. To make that more effective and more visible I think would be a good thing.’

He has been vociferous in the past about the impact the increasing weight of financial regulation, such as IFRSs, and the lack of cohesive supervision of the different guidelines, rules and regulations across borders, has on FDs being able to focus on running their businesses. ‘IFRS did become massively time-consuming [for FDs] in terms of implementation and now with Solvency II coming through, the key is to not get too involved or dragged down into the details,’ Bridges says. ‘As an FD involved in broad strategy, you can’t just say, ‘this is finance, this is media, this is operations and this is me’. I think the FD role is a very broad one across the group, really trying to make the company run better wherever you can.’

That said, he acknowledges the technical element of his role has been an opportunity, too, since the rest of the board has had to learn about these issues and Stuart has been the first point of contact. ‘Actually, I think the various board roles [chairman, chief executive and FD] are merging to a certain extent. I know a lot of my colleagues refer to the fact that when they make presentations to the board, it’s very much what a CEO would have presented a few years ago,’ he says.

Weather warning

So where are the blackspots for Bridges and for Hiscox?

Not surprisingly, it’s the weather; Hiscox employs a large team of PhDs using uber complex models to predict when the next storm will be, where it will go and how strong it will be. Bridges and his team then figure out the potential cost in claims. But even with all that science behind it, it still gives the FD sleepless nights. Perhaps it is the element of unbridled risk. ‘Having been through the credit crisis, you have a large investment portfolio, you’ve got lots of deposits with banks and you need to protect that money. But the main thing that concerns me is the big event, and wondering, have we taken too much risk on it?’ he explains.

Read Accountancy Age's earlier interview with Stuart Bridges by clicking here