09 Sep 2010
Baby boomers have had a bit of bad press. They cost the UK £6 for every £5 they spend, and their healthcare and pensions requirements could bankrupt Britain, so reports suggest.
Ironically, boomers in accounting practices have tried to avoid draining the state later on in life – instead, expecting that a successful and lucrative sale of their firm would provide for a comfortable retirement.
But their expectations appear misplaced. Tough economic conditions and a reliance on simply selling a list of clients for a big payoff have hit the value of their businesses.
Where multiples of fees were once the norm for a practice’s sale, only the fittest will pick up beyond one times their annual income. So must they run their firms until their dying days? Are good payouts a thing of the past? Or can practitioners apply a proverbial lick of paint to improve how their practice looks to buyers?
Marriage brokers for accounting firms agree that the perception issue surrounding the value of practices must be dealt with first and foremost.
Partners must get to grips with the fact that, unless a practice is operating exceptionally well, big returns are unlikely. The reason? Firms are often tied into long leases; have variable quality among their staff; and lack focus on making the most of their client base.
If a firm is on a long lease then it’s a cost that potential buyers will take into account. “Don’t sign a 10-year lease,” says Ron Goldsmith of practice broker Goldsmiths.
Staff worries
Incumbent staff can be a huge issue for acquisitive firms. Within a “lifestyle practice”, where the owner/partner is running the firm in an easy-going manner, employees’ unproductiveness can be left to fester and the greatest value is failed to be made from clients. Potential buyers want these issues dealt with prior to a sale.
Deal with unproductive staff before you sell, says Julian Hamilton, another broker, but beware trying to move them on during the sale as the buyer, under TUPE rules, must keep them after the purchase.
While the rule that 20% of your clients will be responsible for 80% of your turnover, it is likely there is more money to be made from other clients. The brokers advise revising client lists to look for more value.
Firms also face structural difficulties – people, rather than bricks and mortar. The senior partners in small practices struggle to let go of control of their client base to other staff, fearing they will be stolen away. But brokers warn this attitude is counterproductive. The closer the selling partner is to their client base, the lower their value to a buyer, or even a sale to other partners within the practice.
“It’s about separate recognition of the partner as a worker, and then as an owner,” says Robert Jackson, CEO of accounting and financial service firm Montpelier, which has been buying up practices. “They get precious about their relationships for fear staff will run off with clients, so it’s catch 22. You shouldn’t be frightened of delegating client portfolios across the organisation – it enhances staff retention.”
Internal sales, or selling an interest to other colleagues in the same firm, are also fraught with difficulties. The process is complicated if a firm’s deeds fail to contain details of internal sale prices. Often there is also little information on calculating goodwill – the premium earned on the original investment. In an attempt to avoid soured relationships, ad hoc prices are often set but, as Andrew Jenner warns, other partners will want the same deal when they leave.
One option is to create a corporate entity with shares.
Who’s buying
The next big question is who will buy a firm in the current market conditions? The range of buyers has been stunted by the banks reining in lending. And younger partners, like the banks, seem unwilling to take the leap and invest capital. “Banks’ decision-making is going to a higher level…sometimes above regional managers. This has gummed up the market,” says Hamilton.
The travails of the big consolidators Vantis and Numerica (RSM Tenon excepted) has discouraged others from following suit. Those that do purchase are keen to ensure they are making a sound choice. Due diligence is vigorous. Buyers like Montpelier look for a sustainable earnings model rather than turnover. Experts say they have paid one to five times the price affected by factors such as the quality of the staff, clients, and the firm’s record of generating income that can be sustained.
But is it worth spending up to 12 months looking for a sale? The brokers say yes. “It’s worth it in terms of the sale price. If you say it can’t be done, then do you have the appetite [to earn more]? If you want value you have to work for it,” says Jenner.
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Briefings
By looking at the reasons supplier statements became unfashionable, and the reasons why it is different today, this paper delves into the many benefits that can be obtained by automating the process.
Having a real and true view of your organisation’s current financial position, and having the right systems and processes in place, will ensure that you can make strong choices and are ready to capitalise on opportunities
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