Thousands of National Health Service (NHS) smartcards used to access
electronic patient records have been lost or stolen, according to Pulse
magazine.
The
weekly
magazine for GPs found that since 2004, of the 429,691 smartcards issued to
NHS staff, 4,147 had been reported lost or stolen.
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The magazine got the data from Government agency
Connecting
for Health (CfH) under the Freedom of Information Act. Pulse said despite
claims from both CfH and the
Department
of Health (DoH) that strict protection and disciplinary processes were in
place, it had found no action had been taken by NHS trusts against staff members
who had lost their card.
It said in almost every case, lost or stolen smartcards were reissued
automatically, and there were no investigations; even more concerning was the
fact that one NHS trust in 10 had no idea how many of the cards they had issued
had gone missing.
Currently only NHS employees such as doctors, nurses and care workers should
use these cards to access patient care records and prescriptions. However, the
scheme is expected to be widened to allow GPs and pratice nurses to view their
patients' hosptial records.
Professor
Ross Anderson warned that the problem would get worse. The computer security
specialist at the University of Cambridge said: "You can't expect such a large
network to remain confidential if a few hundred thousand people have access.
"There will be several hundred at any time who've lost their smartcards and
thousands who leave terminals logged on or share cards in other ways,” he
warned.
When contacted by Computeractive, both the Department of Health and CfH
denied that any security breaches had occurred.
A representative for CfH said: “There is no evidence that any security
breaches have ever arisen from lost or stolen cards. All records are subject to
an audit trail which gives detailed information on who accessed any record and
through what process.
“Contrary to some media reports, smartcard loss or theft is less than one per
cent nationally."
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