HM Revenue and Customs building
HMRC should demand full compensation by the end of the year

HMRC should threaten EDS with court

Only a small proportion of compensation for tax credit problems has been paid, say MPs

Written by Tom Young

The government should take EDS to court if it has not paid the £26.5m compensation for tax credit IT problems by the end of the year, say MPs.

The supplier has only paid an extremely small proportion of the overall total of £71.25m that it owes for faults with the system, and is unlikely ever to pay it all because it is dependent on future contract wins, according to a Public Accounts Committee (PAC) report published today.

"It was always a very bad idea for the government to have to commission new work from the contractor EDS in order to recover compensation for the poorly performing tax credits computer system," said PAC chairman Edward Leigh.

"EDS has stumped up very little of the £26.5m of the settlement to be paid under this arrangement - if the full amount is not paid over by the end of 2008 then HMRC must be prepared to return to the courts."

In November 2005, HM Revenue and Customs (HMRC) reached the settlement of £71.25m with EDS to compensate for the computer problems with the tax credits system.

The system was designed to incorporate a degree of overpayment as initial tax awards are provisional. But it generated overpayments of £6bn in the first three years of the scheme, money which is supposed to be recovered from claimants.

So far £2.3bn worth of credits have been written off and unlikely to be returned. And overpayments that have not been written off have put many families in considerable debt to the government, said Leigh.

"About two million families a year have been placed in debt to the government in this way since the scheme was launched," he said. "The vulnerable ones face a future of trying to repay the money they owe, with all the hardship that involves."

Overall, the HMRC tax credit system is losing over £1bn to error and fraud every year – and the department still has no aims to reduce these levels, says the report.

Enjoyed this article? Help spread the word:

Comments

Reader comments for this story

White papers

Related jobs

Spotlight

Richard Atkinson, FD of All England Tennis Court

Profile: Richard Atkinson, FD of All England Tennis Club

As Wimbledon reaches a heady climax, the FD of All...

PwC 10-year anniversary special report

Relive how the controversial mega-merger of Price Waterhouse and Coopers...

Make partner fast with YP

The latest edition of Young Professional features our definitive guide...

Find your next job

Find your next job
Salary Checker

Newsletters

Sign up here for the very latest news delivered to your inbox. Choose from the following options:

Search white papers

Search white papers

Have your say

Has the credit crunch made you fear for your job?
Yes, my company says jobs will go
Maybe, if things get worse, I could be hit
No, business is quite stable

Job of the week

More finance jobs...

Your next job