The proportion of worldwide phishing scams targeting
PayPal has dropped from three-quarters to
less than two per cent in just 18 months.
Phishing where criminals send emails purporting to be from a financial
institution to obtain customers’ details cost the UK alone £33.5m in 2006. And
the internet payments firm’s vast user base of more than 153 million accounts
was proving an attractive target.
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But PayPal’s work with industry and law enforcers has taken back the
initiative, chief information security officer Michael Barrett told Computing.
“Such a huge drop is due to the fact that we have implemented a layered
series of defences, including both technical and educational measures,” he said.
The company has an agreement with web-hosted email servers that only
“digitally signed” emails from PayPal will be accepted by account inboxes
drastically reducing the number of bogus mails reaching users.
The firm has tackled phishers’ practice of redirecting customers to a fake
site by working with major internet browsers to introduce an authentication
marker that turns the address bar green or red, depending on whether or not an
address is trusted.
PayPal also offers users security keys which issue a one-time password that
changes every few seconds, thus preventing criminals from accessing accounts.
Working with other firms has been crucial, said Barrett.
“Industry co-operation is always better than trying to solve the problem
alone,” he said. “We have also developed deeper relationships with law
enforcement agencies.”
But the growing sophistication of the criminals means the problem will never
be solved.
Phishers will always target the “low-hanging fruit”, said Peter Cassidy,
secretary general of the Anti-Phishing
Working Group. “In 2004 there were only a dozen targets, now there are more
than 170,” he said.
The phishing figures were collected by anti-spam company
ClearMyMail.
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