Although the peak shopping days for this year are still ahead, 2007 is poised
to set records with online sales set to top $30bn for the season. Experts are
also warning that fraud rates, expected to increase by 20 per cent, are also on
track for record highs.
Fraud expert Ori Eisen, founder and chief innovation officer of
The 41st Parameter, believes
that the main reason cyber crooks are more active over the holiday period is
because they know that most fraud will not be detected by the ecommerce sites
until 30 or even 45 days after it has occurred when victims receive their post
holiday credit card statements.
Adding to these concerns, the latest trends signal an increase in the
complexity of scams that elude even savvy consumers and corporate fraud
departments.
These include rerouting schemes, which take advantage of the fact that during
the holidays, organisations are more lenient about shipping to alternate names
and addresses, since this is the most common purchase pattern at this time of
year.
Other scams include new account creation using stolen info – once a new
account is established on an online merchant's site, items are purchased to be
shipped as gifts exploiting holiday patterns and leniency so the mailing address
need not match the card holder's address. Another scam is fraudulent gift cards
– where crooks load gift cards with funds from the victim's card and shop freely
either online or at the actual store.
"Most studies show that this year's online shoppers expect their transactions
to be protected by banks and online merchants," said Eisen. "This is quite
concerning to me, because there are many financial institutions and online
merchants who are underprepared for current fraud schemes."
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