Tiscali's
takeover of
Pipex has
triggered a raft of broadband offers for UK consumers as rivals seek to poach
Pipex's client base.
PlusNet is
offering a month's free service to Tiscali customers who switch to the ISP for
broadband and telephone services. Customers can change their mind after 90
days.
"Tiscali's acquiring Pipex will create massive customer churn in the consumer
broadband market," said Neil Armstrong, products director at PlusNet.
"Pipex is ranked fifth for customer service by
uSwitch
and Tiscali is ranked seventh. We expect that Pipex customers will react to this
move by voting with their feet.
"Broadband users want speed, reliability and first class customer service,
not mass market offerings."
Orange
is also making a play for disgruntled broadband users by offering a
free
laptop to customers who sign up to its triple-play broadband, phone and
mobile service for two years.
Customers need to sign up at a
PC World
store to get the hardware, an Advent 7211 with a 15.4in display, Intel Celeron
processor, 256MB memory, 40GB hard drive and a DVD rewriter.
Alternatively customers can get a £350 discount on any other laptop.
Comments
Have your say on this article