The UK's Information Commissioner has called on chief executives to clamp
down on "careless and inexcusable" breaches of personal information.
Richard Thomas said in the
2006/07
annual report (PDF) from the
Information
Commissioner's Office (ICO) that the UK has suffered unacceptable security
breaches over the past year, involving leading names such as
Orange and
several high street banks.
"Over the past year we have seen far too many careless and inexcusable
breaches of people's personal information," said Thomas.
"The roll call of banks, retailers, government departments, public bodies and
other organisations which have admitted serious security lapses is frankly
horrifying."
In February alone the ICO found
Alliance
& Leicester,
Barclays
Bank,
Clydesdale
Bank,
Co-operative
Bank,
HBOS,
HFC Bank,
Nationwide
Building Society,
Natwest,
Royal Bank of
Scotland,
Scarborough
Building Society,
The
Post Office and United National Bank
in breach of the Data Protection Act and ordered them to sign formal
undertakings.
Information stolen as a result of poor data security practices can be used in
identity fraud and theft, which is currently costing the UK £1.7bn a year.
The ICO received almost 24,000 enquiries and complaints concerning personal
information in 2006/7.
As a result it prosecuted 16 individuals and organisations in the past 12
months and two parliamentary inquiries have started following the Commissioner's
call for a debate on the UK's 'surveillance society'.
The public's awareness of data protection rights has risen to an all-time
high of 82 per cent, and an increasing number of people understand that personal
information must be handled appropriately.
"Business and public sector leaders must take their data protection
obligations more seriously. The majority of organisations process personal
information appropriately, but privacy must be given more priority in every UK
boardroom," warned Thomas.
"Organisations that fail to process personal information in line with the
Principles of the Data Protection Act risk enforcement action by the ICO and
losing the trust of their customers."
The Information Commissioner has called for stronger audit and inspection
powers for his office to ensure that personal information stays private.
Currently the ICO can only audit organisations' information handling
practices with their consent. The Commissioner wants the right to inspect and
audit practices where poor practice is suspected.
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