Mid-tier firm awards deal to Tikit for CRM system to better manage clients
Accountancy Age, 19 May 2006
Grant Thornton has awarded a contract to software company Tikit for the implementation of a customer relationship management IT system across 1,600 users.
The deal, for an undisclosed value, is intended to give partners and staff a company-wdie view of its clients and will help manage new business activity.
'It will allow us to deal with our external stakeholders in a much more intelligent and insightful way,' said Grant Thornton London managing partner Malcolm Ward.
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